Welcome to Chatalystar ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI companion platform and related services (the "Service").
Data Controller Information:
Company: Chatalystar Inc.
Registered Address: 100 King St W, First Canadian Place #5700, Toronto ON M5X 1C7, Canada
Website: chatalystar.com
Data Protection Email: privacy@chatalystar.com
GDPR Representative: dpo@chatalystar.com
By accessing or using Chatalystar, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
1A. Legal Basis for Processing (GDPR)
For users in the European Economic Area, United Kingdom, and Switzerland, we process your personal data based on the following legal grounds:
Contract Performance: Processing necessary to provide the Service you requested
Device Information: Browser type, operating system, IP address
Cookies and Tracking: Session cookies, authentication tokens
3. How We Use Your Information
Provide, maintain, and improve the Service
Process transactions and manage your account
Personalize your experience and AI interactions
Track progress, achievements, and engagement
Send service-related communications
Detect, prevent, and address security threats
Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
Service Providers: Third-party vendors who assist in operating our Service
AI Processing: Messages processed through AI providers to generate responses
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale
5. Data Security
We implement industry-standard security measures including encryption, secure password hashing, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Access and review your personal information
Correct inaccurate or incomplete data
Delete your account and associated data
Export your data in a portable format
Opt-out of promotional communications
7. Children's Privacy
Chatalystar is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: